The patience of Citi Bike supporters and users is being tested. Transportation Nation reports that on a given day, at least ten percent of Citi Bike’s stations fail. And, yesterday, a report from CBS New York went straight to a station to get a closer look at the issue from users’ perspectives. Spoiler alert: while calling it a “meltdown” might be sensationalizing a bit, it turns out that people aren’t thrilled to find an inoperable station when they’re trying to get home after work.

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